Privacy Policy

PRIVACY POLICY


1. Purpose and Scope

This Privacy Policy sets out the principles for protecting our customers’ personal data in connection with the services offered and the clothing sold by Secret SZN. Our company takes the utmost care in processing and protecting personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and related legislation.

2. Data We Collect

Our company may collect the following personal data:

  • Contact details such as first name, last name, phone number and email address,
  • Delivery address and billing information,
  • Order history and payment information,
  • Data about the user’s activity on our website and social media platforms (IP address, cookie information, etc.).

3. How We Use Your Data

The personal data we collect is used for the following purposes:

  • To receive, process and deliver your orders,
  • To provide customer service and respond to your questions,
  • To inform you about campaigns, discounts and news (with your consent),
  • To develop our website and other digital platforms and improve your experience.

4. Sharing Data with Third Parties

Your personal data may be shared with the following parties:

  • Logistics companies that deliver orders,
  • Banks and financial institutions that process payments,
  • Authorised institutions and organisations, for the purpose of fulfilling legal obligations.

5. Data Retention Periods

Your personal data will be kept for as long as required by our legal obligations or by our company’s processing purposes. When this period ends, your data will be deleted, destroyed or anonymised in accordance with the KVKK.

6. Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the following rights as a data subject:

  • To learn whether your personal data is being processed,
  • To request information about the processing if your personal data has been processed,
  • To learn the purpose of processing your personal data and whether it is being used in line with that purpose,
  • To request correction of your personal data if it has been processed incorrectly or incompletely,
  • To request the deletion or destruction of your personal data,
  • To claim compensation if you suffer a loss because your data was processed incorrectly or incompletely.

7. Cookies and Other Technologies

Our website uses cookies to improve the user experience and to offer our services in a personalised way. You can find detailed information about our use of cookies at [Cookie Policy].

8. Changes

Our company reserves the right to make changes to this Privacy Policy. Changes take effect from the date they are published on our website.